Privacy policy

Legal Basis for Personal Data Protection

ROKO ZAGLAV, obrt za ugostiteljstvo, vl. Roko Peša (hereinafter: “we”) takes great care regarding the protection and confidentiality of the personal data of our website visitors, ensuring that the privacy policy applied is fully aligned with the General Data Protection Regulation (GDPR) in force within the European Union.

Personal Data Collected, Stored, and Processed

When receiving inquiries, we collect, store, and process all or some of the following personal data:

• first and last name
• email address
• other personal data required to respond to the inquiry or provide the agreed services

We collect, store, and process personal data only with the consent of the website visitors when they voluntarily provide their personal data.

Purpose of Collecting, Storing, and Processing Personal Data

We collect, store, and process personal data for the following purposes:

• for the purpose of responding to received inquiries
• for the purpose of providing the agreed services
• for the purpose of direct marketing notices (only based on a prior inquiry and explicit permission)
• for the purpose of keeping internal records in accordance with relevant regulations

We do not collect, store, or process personal data for any other purposes.

Storage Location of Personal Data

The collected personal data is stored on our business computers.

Personal data is also automatically stored in the email server and website hosting systems with which we currently cooperate, in the event that the personal data was collected via email. In this case, in addition to our privacy policy, the privacy policies and cookie policies of the email server or website hosting provider will also apply.

Personal Data Retention Periods

We store personal data from the moment it is collected from the website visitor.

Personal data is processed until the purpose of its processing is fulfilled, after which it will no longer be processed, but will continue to be stored in accordance with obligations based on relevant regulations.

Entities with Access to Personal Data

The Data Controller and Processor for ROKO ZAGLAV, obrt za ugostiteljstvo, vl. Roko Peša is Mr. Roko Peša, who can be reached via email at konoba.rokozaglav@gmail.com.

In general, we restrict access to personal data to our employees.

We reserve the right to forward personal data to third parties if necessary, in the event that it is required to respond to received inquiries from our website visitors, as well as in the event of a need to forward personal data to competent authorities based on obligations in accordance with relevant regulations. Personal data of website visitors will not be forwarded to third parties for any other purposes.

Rights Related to Personal Data

We respect the following rights of our website visitors based on European and Croatian regulations on personal data protection:

• The right to be informed about your personal data.
• The right to access your personal data.
• The right to request copies of your personal data.
• The right to request corrections or additions to your incorrect or incomplete personal data, by providing accurate or complete information.
• The right to request the cessation of personal data processing for direct marketing purposes.
• The right to request the deletion of your personal data.

Website visitors can exercise their rights by contacting us via email at konoba.rokozaglav@gmail.com.

Personal Data in the Context of Cookies

Our website uses a cookie system that can automatically collect certain personal data of our website visitors.

More information about cookies in general, the cookies used by our website, and the ways in which website visitors can accept or refuse the storage of certain cookies can be found on our cookies subpage.

Means of Personal Data Protection

We collect, store, and process personal data in a manner that ensures appropriate security and confidentiality of our website visitors’ personal data, in accordance with relevant regulations.

We undertake appropriate technical and organizational security measures to prevent accidental or unlawful destruction, loss, alteration, unauthorized use, or unauthorized insight or access to personal data.

We oblige our employees to respect the confidentiality of the personal data of our website visitors.

Links to Other Websites

Our website may contain links to other websites. In the event that you leave our website by following these links, our privacy policy and cookie policy will no longer apply, and the privacy policy and cookie policy of the other websites accessed will take effect instead.

Privacy Policy Updates

We reserve the right to publish changes and amendments to our privacy policy as needed, whereby significant changes and amendments will be clearly indicated on the appropriate sections of this website, and it will always be possible to review them all together here.

Contact Email Address

We foster a culture of active communication with our website visitors.

For all requests/inquiries, complaints/suggestions, and everything else related to your personal data or our privacy policy and cookie policy in general, please contact us at the email address konoba.rokozaglav@gmail.com.

We are at your disposal for anything you wish to know or share with us, and we will endeavor to respond to you as soon as possible.